Contact Us
Have a question about our calculators, spotted an error, or want to get in touch? We'd love to hear from you.
We read every message and aim to respond within 2–3 business days. For the fastest response, use the form below or email us directly at support@mortgagecalculatoriq.com.
What We Can Help With
- Calculator questions — how a result was calculated, which inputs to use, or how to interpret DTI, PMI, or affordability ranges
- Data corrections — if property tax rates, default assumptions, or cited figures appear outdated or inaccurate
- Technical issues — broken pages, display problems on mobile, or embed widget questions for realtor sites
- Privacy requests — access, correction, or deletion requests under CCPA or GDPR (see our Privacy Policy)
- Partnerships and media — embed licensing, content collaboration, or press inquiries
What We Cannot Provide
MortgageCalculatorIQ publishes educational tools and guides — we are not a lender, broker, or financial advisor. We cannot provide personalized mortgage advice, loan pre-approvals, rate quotes, underwriting decisions, or legal counsel. For lending decisions, contact a licensed mortgage professional or your bank directly.
About MortgageCalculatorIQ
MortgageCalculatorIQ is a free mortgage calculator and homebuying guide site founded by Dr. Tiffani Shelton, DO. Our calculators use standard amortization formulas and widely cited lending guidelines (28/36 DTI, FHA/VA program rules, Freddie Mac rate data). Learn more about our editorial standards and data sources on the About page.
support@mortgagecalculatoriq.com
General inquiries, calculator support, privacy requests, and legal correspondence all go to this address.
Before You Write
Many questions are answered faster by running a calculator or reading a short guide:
- How much house can I afford? Use the affordability calculator with your income, debts, and down payment.
- What will my payment be on a specific home? Use the monthly payment calculator for a full PITI breakdown including taxes, insurance, PMI, and HOA.
- Should I refinance? Check break-even timing with the refinance calculator.
- First-time buyer logistics? Start with the first-time homebuyer calculator or the first-time homebuyer playbook.
- Policy or privacy questions? Read the Privacy Policy, Terms of Service, and Disclaimer first — then email us if something is unclear.
If your question is about a specific calculator result that looks wrong, include a screenshot or the exact inputs. That turns a vague report into something we can fix in one pass.
Response Expectations
Most messages get a reply within 2–3 business days. If you are reporting a calculator bug, include the page URL, the inputs you used, and what you expected to see — that helps us reproduce the issue quickly. Privacy requests are handled on the timelines in our Privacy Policy. We do not provide phone support or live chat.
Looking for educational reading while you wait? Browse our mortgage guides, try the affordability calculator, or read the about page for editorial standards and data sources.
Send a Message
Response time: Most inquiries receive a reply within 2–3 business days. Privacy-related requests are handled within the timelines described in our Privacy Policy.
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